The coronavirus emergency may keep us home for the holidays this year, but older adults 60+ can still stay connected by calling the Sonoma County Area Agency on Aging Information & Assistance Line at (707) 565-INFO (4636). Connect in English or Spanish. Interpretation in other languages or communication accommodations can also be arranged.
Helpful, friendly social workers with expertise in aging issues link callers to all types of helpful resources and county and community programs, including peer counseling, meals, caregiver support, in-home care and transportation to medical and other appointments. All services follow pandemic safety procedures. They can problem-solve about how to access needed goods and services. For social connection, social workers refer callers to programs at agencies such as Petaluma People Services Center and Catholic Charities, whose volunteers offer daily or weekly wellness check-in calls for isolated older adults.
Social workers are on call Monday-Friday, 9 a.m.– 4 p.m. During other times, please leave a voicemail and a social worker will respond within 48 hours. They will also respond to questions by email at [email protected].
After that first connection, social workers offer a follow up call to check if the person's needs have been met.
The goal of the Information & Assistance Line is to help provide every older adult in our County the knowledge and access to programs that help them live longer, live safely and live well in any location they call home.
For more information about this free, year-round program, visit sonomacounty.ca.gov/Human-Services/Adult-and-Aging/Area-Agency-on-Aging/707-565-INFO/ or call (707) 565-5900.