Stay away from this tire store
Hi, I wanted to share an experience I had with Best Quality Tires and Rims.
I had a bad experience with these guys. Specifically the owner. I bought a used tire from them which made my car pull a lot. Before going to "Best Quality" I had just had my suspension checked by a highly reputable alignment shop, and was told my suspension/alignment was in excellent condition. So my car was not the problem.
I went back to "Best Quality" and they put on a second tire (this is why I gave them one star), but my car continued to pull. I talked to numerous reputable tire shops and they said the pulling problem I had was almost always a result of a bad tire.
I went back again and asked the owner if he would move my tires, which is one way you can tell if the tire is the problem. He refused, stating that because my original tires (which are good shape) are 9 years old, he could not in good "conscience" move them due to safety.
When I ran this by the other tire shops, they all said they saw no problem with moving my tires, they were in good shape.
The owners "conscience" just felt like an excuse so he wouldn't have to take responsibility for giving me two defective tires.
Re: Stay away from this tire store
Did you switch the used tire to the other side of the car to verify that they sold you a bad used tire?
Quote:
Posted in reply to the post by iguanasurfer:
Hi, I wanted to share an experience I had with Best Quality Tires and Rims.
I had a bad experience with these guys. Specifically the owner. I bought a used tire from them which made my car pull a lot. Before going to "Best Quality" I had just had my suspension checked by a highly reputable alignment shop, and was told my suspension/alignment was in excellent condition. So my car was not the problem.
I went back to "Best Quality" and they put on a second tire (this is why I gave them one star), but my car continued to pull. I talked to numerous reputable tire shops and they said the pulling problem I had was almost always a result of a bad tire.
I went back again and asked the owner if he would move my tires, which is one way you can tell if the tire is the problem. He refused, stating that because my original tires (which are good shape) are 9 years old, he could not in good "conscience" move them due to safety.
When I ran this by the other tire shops, they all said they saw no problem with moving my tires, they were in good shape.
The owners "conscience" just felt like an excuse so he wouldn't have to take responsibility for giving me two defective tires.
Re: Stay away from this tire store
Yes, I did get the tire switched to the other side and the car started pulling to the new side.
It was The Front End Shop on Maxwell Ct. in Santa Rosa that recommended switching the tires. I've only heard good things about them and they do free inspections. I also took my car to Santa Rosa Tires Plus on N. Dutton, and found them to be very knowledgeable, straight forward, and helpful as well.
~Andrew
Quote:
Posted in reply to the post by Marcus:
Did you switch the used tire to the other side of the car to verify that they sold you a bad used tire?
Re: Stay away from this tire store
Sorry for your bad experience. I've had good experiences with Les Swab on Santa Rosa Ave. and Barham.
I bought tires there and they check my air pressure and rotate my tires free and pleasantly. You can also take your tires in at any location if you are traveling. My son recomended them and I've had nothing but good and fast service from them.
Sincerely,
Suzanne
Quote:
Posted in reply to the post by iguanasurfer:
Hi, I wanted to share an experience I had with Best Quality Tires and Rims.
I had a bad experience with these guys. Specifically the owner....
Re: Stay away from this tire store
Thanks for the recommendation.
~Andrew
Quote:
Posted in reply to the post by Artist Suzanne:
Sorry for your bad experience. I've had good experiences with Les Swab on Santa Rosa Ave. and Barham.
I bought tires there and they check my air pressure and rotate my tires free and pleasantly. You can also take your tires in at any location if you are traveling. My son recomended them and I've had nothing but good and fast service from them.
Sincerely,
Suzanne
