View Full Version : Email inbox cleaned out
kpage9
06-25-2010, 11:36 PM
Dear wise waccoons, can anyone explain how an entire 200-odd bunch of messages in my att/yahoo/sbcglobal/conglomerate inbox can have disappeared?
After re-booting, I'm now receiving new emails, but the whole batch--much needed--of previous ones has just evaporated. The nice lady at ATT spent 45 minutes with me on the phone and consulting with her team, but no one has a clue.
Hackers? Virus? gremlins? karma?
aaaack.
kathy
2Bwacco
06-26-2010, 09:01 AM
...just this morning two great words (new to me!): "waccoon" and "Scrapture" !
Your absence of previously viewed emails may be due to a setting in the email program.
Not familiar with your specific program. This may need some concentration (no outside help needed here). Sit and look at the screen, look around the borders, look for "buttons" in the screen field to select. Somewhere there is a setting to change. It is probably something like ..."only display new messages"
or "Options"
hope this helps (instead of only sounding dumb..)
Clancy
06-26-2010, 09:37 AM
Back up. Back up. Back up.
If you have ANYTHING you don't want to lose on your computer, back it up. Otherwise, you are guaranteed to lose it. Utterly, without question, 100% guaranteed to lose it sooner or later.
All email programs allow you to export your emails in various ways.
Dear wise waccoons, can anyone explain how an entire 200-odd bunch of messages in my att/yahoo/sbcglobal/conglomerate inbox can have disappeared?
After re-booting, I'm now receiving new emails, but the whole batch--much needed--of previous ones has just evaporated. The nice lady at ATT spent 45 minutes with me on the phone and consulting with her team, but no one has a clue.
Hackers? Virus? gremlins? karma?
aaaack.
kathy
kpage9
06-26-2010, 09:34 PM
Thanks so much, you guys! Mystery sort of solved: it turns out that Windows Live Mail has suddenly and without my permission started to appropriate anything that comes to the ATT inbox. Just whisks it off.
A second-tier tech (really good, NOT SCRIPTED, interruptible) helped me leave a copy of everything on ATT so it's accessible there too.
kathy
Back up. Back up. Back up.
If you have ANYTHING you don't want to lose on your computer, back it up. Otherwise, you are guaranteed to lose it. Utterly, without question, 100% guaranteed to lose it sooner or later.
All email programs allow you to export your emails in various ways.