Some advice needed….

About a year ago my place was broken into and my passport was stolen … fearing identity theft, I called the Sheriff's department right away and filed a police report. The following day I went into the office in Santa Rosa to make sure that this had been recorded … I was told that it had …

At the moment, I am collecting such records for a claim that I'm making. I spent sometime on the phone with a helpful women in the record keeping department the other day and she found no record of this report about my passport …

Does anyone have any inside information about the security of these computer files?

Thank you in advance for any light which you can shed on the subject ….